ONLY VANGUARD GIVES YOU THE TOTAL SUPPORT EXPERIENCE
You're more than just a sale to us - you're a valued partner. And we care deeply about your success. That's why Vanguard offers you what competitors don’t – superior support solutions that drive a competitive advantage for your business.
Learn more about our superior support solutions by downloading our literature here.
World-Class Parts Delivery and Availability
- Unified national distribution that extends coast-to-coast, ensuring the coverage and reach to connect with every customer
- Power Distributors (PD) SmartShip - place your order by 5 p.m. EST, PD's goal is to have the parts packaged and shipped the same day for next day delivery
Industry-Leading Commercial Limited Warranty
- 3-year global commercial limited engine warranty*
- Claims processed in 48 hours or less
- 24/7/365 claim submittal
- U.S.-based expert analyst
Dedicated Commercial Technical Support and Resources
- Highly skilled, industry-expert support staff
- Nationwide network of commercially-focused dealers
- Power Distributors support centers
- Extended call center and technical support hours:
8 a.m.– 8 p.m. EST; 800-527-4007 - State-of-the-art dealer portal to get you the resources you need right when you need them, like regular account maintenance, parts lookup and order entry. Visit www.PowerDistributors.com
- Single point of contact – centralized order processing system that provides a simple and efficient process:
1 order, 1 box, 1 invoice
- Extended call center and technical support hours:
Right Parts, Right Price
- More than 50,000 genuine parts in inventory
- Robust replacement and repower engine programs
- Competitively priced parts so you can focus on your bottom line
Unmatched Service Education
- Manufacturer-certified classroom training, online on-demand certifications and advanced EFI training for dealers
- 99% competency rate among the technicians we certify every single year
- More than 6,000 technicians certified worldwide every year
- More than 75 videos on demand via Briggs & Stratton® Power Channel TV
*Visit vanguardpower.com for complete warranty details.
**Extra year warranty for 160, 200 or 400 Single-Cylinder (H/S) Engine offer is not valid in California, United States or Quebec, Canada.