The customer experience is one of the company's biggest improvements, thanks to Briggs & Strattons new “Commitment to Win” strategy. Second on that list comes the focus on the customer, where Briggs & Stratton takes pride in being responsive and easy to work with, as well as being solutions oriented.
To learn more about the changes going on at Briggs & Stratton and Frank’s outlook on the rental market, click here to watch the interview.